I click on 'Apply' and then try sending a test email, but it simply throws the above error message. If there is a connection problem, follow the instructions in the tool. If your printer is not listed, turn it on and click Retry. Server Authentication: Server requires authention Once HP Print and Scan Doctor is open, click Start, and then choose your printer.
SMTP Port: 25 (I have also tried 587, though it was certainly working with port 25 before).Īlways Use Secure Connection (SSL/TLS): Unchecked (though I have tried this with all of the options checked). Lifted right side of printer 6 inches and. Got mad lifted right side of printer 6 inches and dropped it on the desk. The configurations are fine as far as I'm aware. Uninstalled drivers, and reinstalled drivers, numerous times. "The printer is unable to connect to the remote destination. Now the printer throws the below error when setting up scan to email:
#Hp scan not working password#
Unfortunately, we locked ourselves out of the web interface after we fat-fingered the password twice. We then set up the Scan to Email function working correctly with no issues. This was set up before after many calls and emails with HP Support, only to then discover we needed the printer motherboard to be replaced. Now, with that out of the way, my actual issue is that I cannot for the life of me get Scan to Email working correctly. Oh, andĬ) You might be able to tell I'm rather frustrated with anything HP-related. I like to do basic scanning and send to the Mac from the printer itself. What I can't even seem to get working consistently is scan to computer. I was able to open up HP Easy Scan and I'm on 11.5.
#Hp scan not working update#
A) HP Support are completely and utterly hopeless, andī) HP in general are useless because I can't even sign up to their forums to ask this question because, apparently, my email address doesn't match when I replace 'R' with 'r'. The update to Big Sur 11.6 (September 2021) has fixed this issue.
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